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Title [IMPORTANT NOTICE] Phone Calls Suspended
Posted by (ip:)
  • Date 2020-03-13
  • Recommend Recommend
  • View 267
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Dear All,

Hello, it is LittleBlack!

COVID-19 has been declared by WHO as a Global Pandemic affecting countries around the world.

To ensure safety of our employees, we will be suspending the phone calls from March 16 to until further notice.
You can still send us an email for urgent inquiries, we will get back to you within 24-48 business hours.

Normal operations are expected to resume once it is released.
We will inform you with new notice once phone call is available.

We appreciate your understanding regarding this matter.

Thank you for shopping with us! Keep safe!

---------------------------------------------------------------------------------------------------------------- 

Recently, we had few customers who uses Gmail/Hotmail saying that they didn’t get our email from en@littleblack.com.

We would like to sincerely apologize for the inconvenience.

Due to Gmail/Hotmail’s security reasons, sometimes mails tend to fall into the Spam section
or fail to be received at all.

Please be kind to use email address other than Gmail/Hotmail just in case of this situation,
or use our Q&A board to register an inquiry.

This is to prevent any further inconvenience that can be caused due to omitted emails.
 

Thank you for shopping with us and we truly appreciate your kind understanding.


----------------------------------------------------------------------------------------------------------------

※EMS shipments have been temporarily stopped to the following regions in the US territory.
Please kindly check if your address is to one of the below regions before making an order.

Puerto Rico (PR)
Virgin Islands (VI)
Guam (GU)
Marshall Islands (MH)
Saipan (MP)
Samoa (AS)
Palau (PW)
Hawaii

Also, due to COVID 19 issue, the available list of shipping country via EMS is keeping changed.
So after you ordered, we can inform you that the shipment might not be available because of EMS's availability.

Please note on this before you order.
Thank you and we truly appreciate your kind understanding.

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